Contact Us
Get in Touch.
A clever way to protect your privacy
and store your receipts.
24/7 Customer Support
If you are a business having issues, please contact us on [email protected] quoting your contract number.
Self-help resources
Access our extensive knowledge base for self-help resources, including step-by-step guides in your account.
FAQ
Frequently Asked Questions
A clever way to protect your privacy
and store your receipts.
As of January 2025, loup works with over 272,995 stores in the UK. loup also works worldwide in any shop that offers email receipts.
There are three main ways loup is able to offer digital receipts: touchless (via support loup it shops); loup address (a unique address, that you can use like an email address); scanning (scan paper receipts into the app via our built-in scanner).
We use the latest industry standard protocols and processes for all your data and communication between our Apis. We take your user information and data extremely seriously and will always be going above and beyond in providing a secure service and app for you to use.
We provide the opportunity for you to always opt-in (never without your choice). You will always need to explicitly follow a shop. We stop tracking and encourage businesses to follow more ethical marketing routes, that respect your privacy. loup also blocks and deletes irrelevant marketing, while offering you, the user, the ability to automatically delete marketing emails after a period of time (so you spend less time deleting marketing content like in your inbox).
There are so many features that loup provides you with. To find out about them, please click here.
Yes, but in integrated shops (loup shops) you can access receipts without an account. These are provided via a QR code or short link from each shop.
Stop awkwardly shouting your email address.
Download loup today and enjoy the freedom of digital receipts. No more clutter, no more lost receipts, and no more telling people your email address.
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