About Us

About Us

What makes us unique and the best at what we do.

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James Tognola

Founder and CEO.

A technology leader with over 10 years of experience in software development, B2B SaaS, retail, ecommerce, and manufacturing companies. Grown tired of giving away personal information and juggling 100's of receipts for expenses.

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The birth of loup

How loup was born.

The birth of loup

The idea for loup was born out of frustration. Frustration with the mountain of paper receipts piling up on kitchen counters, frustration with the constant barrage of unwanted emails, and frustration with the relentless awkwardness of handing over personal information at every store checkout.

It started with a simple question: "Why can't there be a better way?"... A way to manage receipts digitally, without sacrificing privacy. A way for businesses to connect with customers without resorting to spam.

And so, loup was born.

The loup meaning

Where our name came from.

The meaning of the word loup, and how it relates to receipts

Noun: a half-mask worn during the 18th century for masquerades, etc.
Verb: to leap; jump; spring.

The noun of loup is a lot like how loup works in stores and online. By using loup, you grant yourself further privacy while supporting the shops you love and use.

The verb is a how, when using loup, you go from paper to a ecological, digital receipt solution. A leap of faith but without any risk!

For a better future

Our vision and values.

A Vision for a better future

loup was built on a foundation of respect:

  • respect for the environment;
  • respect for consumer privacy;
  • and respect for the time and attention of both businesses and consumers;

For consumers, loup offers a sanctuary from the chaos of paper receipts and intrusive marketing. It's a place where receipts are organized, searchable, and always accessible. A place where personal information is protected, and unwanted messages are blocked.

For businesses, loup provides a powerful tool for customer engagement that doesn't rely on spam or invasive data collection. It empowers businesses to connect with customers in a meaningful way, through targeted and relevant communications. It's a platform built on trust and transparency, where businesses can build lasting relationships with their customers.

The loup difference

How we plan to help.

The difference we want to provide businesses and consumers

loup is not just another receipt app.

It's a movement towards a more ethical and sustainable future. A future where technology empowers both businesses and consumers, fostering a mutually beneficial relationship built on trust and respect.

The loup promise

Our values.

What we promise to do

loup promises to be a force for good, a digital ecosystem that benefits everyone involved. It's a promise to protect consumer privacy, to empower businesses with ethical marketing tools, and to create a more sustainable and enjoyable experience for everyone.

We do this by respecting our customers and the customers of our customers by building solutions that provide benefits, without compromising our values.

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Stop awkwardly shouting your email address.

Download loup today and enjoy the freedom of digital receipts. No more clutter, no more lost receipts, and no more telling people your email address.

Download on iPhoneDownload on Android

For Businesses

Discover Features That Will Make Your Business Standout.

Our solutions also empower small businesses like yours.
Read on to learn how we can help you thrive.

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Improve Customer Satisfaction and Boost Your Bottom Line.

Learn how loup can streamline your receipt management and loyalty programs.

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Go Paperless and Beyond

An eco-friendly receipt solution that's independent and works with your existing apps.

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Boost Customer Loyalty

Our intuitive solution increases customer satisfaction and drives repeat business.

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The Missing Solution You Need

  • Reduce fraudulent returns and increase satisfaction, loup does both.

  • Say goodbye to lost receipts and forgotten loyalty cards. Save time and money with loup.

  • Put your customers at ease. loup offers a privacy-first approach to solve the: I don't want to give you my email address or phone number.

Learn More

FAQ

Frequently Asked Questions

A clever way to protect your privacy
and store your receipts.

As of January 2025, loup works with over 272,995 stores in the UK. loup also works worldwide in any shop that offers email receipts.
There are three main ways loup is able to offer digital receipts: touchless (via support loup it shops); loup address (a unique address, that you can use like an email address); scanning (scan paper receipts into the app via our built-in scanner).
We use the latest industry standard protocols and processes for all your data and communication between our Apis. We take your user information and data extremely seriously and will always be going above and beyond in providing a secure service and app for you to use.
We provide the opportunity for you to always opt-in (never without your choice). You will always need to explicitly follow a shop. We stop tracking and encourage businesses to follow more ethical marketing routes, that respect your privacy. loup also blocks and deletes irrelevant marketing, while offering you, the user, the ability to automatically delete marketing emails after a period of time (so you spend less time deleting marketing content like in your inbox).
There are so many features that loup provides you with. To find out about them, please click here.
Yes, but in integrated shops (loup shops) you can access receipts without an account. These are provided via a QR code or short link from each shop.